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June, 2022
The COVID-19 pandemic is evolving … AND SO IS THE COLLECTIVE SERVICE!

For the past 2,5 years, the Collective Service has been working relentlessly to provide actors involved in the Covid-19 response with evidence-based and readily available expertise and assistance in the risk communication and community engagement domain. There is a lot of experience and many lessons learnt that we have accumulated throughout this journey of coordination, capacity building and technical support, as well as success stories and evidence that a coordinated approach to community engagement in emergency settings is an effective way to communicate with, mobilize and empower communities.

Beyond Covid-19, there are so many other emergencies and crises that would benefit from this collective approach. That is why, going forward, the Collective Service will expand its area of work beyond the Covid-19 pandemic, and provide community engagement support, resource sharing and technical assistance to public health emergencies and other crises at large. Throughout this transformation, our main priorities remain the same: you can still count on the Collective Service and its partners to support you with any data, coordination or capacity building needs as you prepare and respond to emergencies and crises on the ground.

Starting today, our website and Knowledge Hub will showcase relevant resources, information and tools across a range of public health emergencies and crises -wherever and whenever there is demand for evidence-based and coordinated expertise from partners and responders. We are just at the beginning of this exciting evolution and adapting and building up our work in this direction. We hope you can join us in this new journey and help shape it together with other partners.

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Zimbabwe: CHOLERA Situation Overview and Collective Service Operations Brief

Zimbabwe: CHOLERA Situation Overview and Collective Service Operations Brief

Per the request of the Ministry of Health (MoH), Collective Service (CS) partners conducted focus group discussions in communities and rapid qualitative assessments (RQAs) to gather and share insights from Kuwadzana, Glenview, Mutare Rural, and Gutu districts. The UK Public Health Rapid Support Team (UK-PHRST), an innovative partnership between the UK Health Security Agency and the London School of Hygiene & Tropical Medicine, provided critical staff support in RCCE coordination with an RCCE Specialist seconded to UNICEF, to undertake this work.

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Joint Evaluation of the RCCE Collective Service

Joint Evaluation of the RCCE Collective Service

An independent evaluation of the Collective Service was carried out between January and November 2023 and was jointly managed by the evaluation offices of IFRC, UNICEF and WHO. The purpose of the evaluation was to assess the Collective Service’s contribution to strengthening RCCE systems in the public health and humanitarian response to the COVID-19 pandemic, and to make suggestions and recommendations to the Service partners’ decision-makers on the future strategy, vision and coordination model.

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