FOR A COMMUNITY-LED RESPONSE
The Collective Service enables collaboration between a wide range of organisations to increase the scale and quality of community engagement approaches. It catalyses and accelerates expert driven, collaborative, consistent and localised support for governments and partners involved in the national response to public health emergencies and other crises.
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7 DEC. 2023 | 4th European Health Summit
The European Health Summit is a pan-European high-level platform organised back-to-back with the EPSCO Council, with the idea of strengthening collaboration not just with European institutions, but also with member states. With over a thousand attendees (physical and online), the Summit brings together many policymakers, business leaders and healthcare experts from across Europe.
Brussels, at Egmont Palace and digital participation, 7 December 2023
12 DEC. 2023 | Red Cross Red Crescent Global Migration Lab Webinar: Can humanitarians be trusted?
Communities, trust, and humanitarian in a time of deep scepticism
Trust is fundamental to humanitarian action.
Long taken for granted, many of us in the humanitarian sector have recently spent time and effort exploring the factors that hinder or facilitate trust in humanitarian action.
Our varied research has covered many contexts and regions, but circled around some common questions:
- Why do some communitues trust humanitarian organisations more than others?
- Why are some information sources deemed trustworthy while others are not?
- How does trust and distrust impact people’s ability and willingness to seek and access humanitarian assistance and protections?
- How can humanitarian organisations build and maintain trust with people in vulnerable situations, including migrants?
In this panel discussion, the Red Cross Red Crescent Global Migration Lab brings together colleagues who have been deeply involved in exploring trust and humanitarian action to share their reflexions in an informal end-of-year event
Tuesday 12 December 2023 – 11:00 Geneva | 12:00 Lusaka | 18:00 Kuala Lumpur | 21:00 Sydney
For more information: globalmigrationlab@redcross.org.au
Panel discussion in English with interpretation in Arabic, French, Spanish
14 DEC. 2023 | Global Launch of Outbreak READY2!: Thisland in Crisis
Outbreak READY 2!: Thisland in Crisis is an online digital simulation designed to strengthen the capacity of humanitarian health practitioners to respond to infectious disease outbreaks in humanitarian settings. Players take the role of a Health Program Manager leading an NGO health response during an evolving infectious disease outbreak. Throughout the simulation, players must identify, assess, and interpret sources of data to plan and implement an integrated outbreak response that prioritizes risk communication and community engagement, protection principles, and staff safety and wellbeing. Through a unique, digital interpretation of an outbreak simulation, Outbreak READY 2!: Thisland in Crisis brings the complex nature of a humanitarian outbreak response to life.
Outbreak READY 2!: Thisland in Crisis and accompanying solo-play and group facilitation tools are now available to access via the READY website. Please join us to experience a live demo of Outbreak READY 2! and to learn more about the simulation and its corresponding facilitation tools, including how you and your organization can utilize this unique training opportunity.
Thursday 14 December, 9:00-10:00 EST | 15:00-16:00 CET
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Our Work
The Collective Service is bolstering the capacity of governments and partners to prioritize, structure and coordinate their work—ensuring a lasting impact. Community capacities, knowledge, feedback and insights inform decision-making at every step of the response, improving both the quality and the consistency of risk communication and community engagement.
Services
1

Coordination
Our technical team helps partners and responders make the most of existing resources, enhance collaboration and tap into needed support when engaging and communicating with communities before, during and after crises.
2

Social Sciences
Social science research and analysis is vital to design and deliver effective community engagement approaches and strategies as it provides valuable insights into the culture, practices and experiences of communities affected by crises.
3

Information Management
The Information Management team provides technical assistance to strengthen evidence generation, which helps community engagement programme design and informs the decision making process at global, regional and country level.
TOOLS & PRODUCTS
Dashboard

Social behavioural data on public health emergencies
By compiling social behavioural data on public health emergencies, this dashboard aims to help the RCCE community, public heath and humanitarian stakeholders to analyse the situation at global, regional and country level.
Guidance

RCCE Coordindation guidance for Public Health Emergencies
The Collective Service releases an interim guidance for coordinating risk communication and community engagement activities on public health emergencies.
Training

Using Social Science for Emergency preparedness and response
This training aims to aid the integration of social science in health emergency interventions and policymaking by providing a set of modules with practical guidance to be adapted and used at the local level.
TOOLKITS For EMERGENCIES
The Collective Service is developing with its partners a list of key tools to support Risk Communication and Community Engagement for specific responses. Explore here all guidances, tools and materials useful for the following emergencies.
COVID-19
10 steps for readiness
Drought
Special Horn of Africa
Ebola
RCCE resources for Ebola Outbreak
Mpox
RCCE resource for MPOX Outbreak 2022
Cholera
RCCE resources for Cholera Outbreak
Earthquake
RCCE resources for Earthquake and Tusnami response
Request Support
Collective Helpdesk
The Collective Helpdesk provides coordinated guidance and support on Risk Communication and Community Engagement (RCCE) and Community Engagement and Accountability (CEA) related queries. It forms part of the support offering of the Collective Service and allows for quick access to technical expertise, data, and knowledge bases.
Who is the support for?
Anyone seeking rapid or in-depth RCCE and CEA technical support and resources that cannot be found at the country or regional levels.
Contact us by e-mail with your quieries
Knowledge Base
See our knowledge base for answers to FAQs
Contact form
Submit your queries in detail here