FOR A COMMUNITY-LED RESPONSE

The Collective Service  enables collaboration between a wide range of organisations to increase the scale and quality of community engagement approaches. It catalyses and accelerates expert driven, collaborative, consistent and localised support for governments and partners involved in the national response to public health emergencies and other crises.

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INFORMATION PREPAREDNESS AND COMMUNITY ENGAGEMENT FOR EL NIÑO IN THE EASTERN AND SOUTHERN AFRICA REGION

This key considerations brief describes the implications of El Niño in the East and Southern Africa Region (ESAR) for Risk Communication and Community Engagement (RCCE) initiatives, based on previous comparable weather events. Lessons learnt are predominantly taken from the literature on communicating forecast and weather information, but have implications for multi-hazard RCCE response. Some lessons learnt are also taken from beyond East and Southern Africa, but considered within the anticipated El Niño effects in ESAR specifically.

call for applications: Technical Officer – Community Readiness and Resilience (CRR), at who

The purpose of this position is to provide technical coordination and programmatic support to strengthen readiness and resilience of communities and to protect the health of local communities from health crises, epidemic and pandemics like COVID-19. The position will provide capacity and competency assessment, for community readiness and resilience.

HARNESSING THE POWER OF LOCAL JOURNALISM TO SAVE LIVES DURING PUBLIC HEALTH EMERGENCIES

With public health emergencies on the rise in the Eastern and Southern Africa Region (ESAR), public officials and emergency responders have a responsibility to ensure communities have access to information that can keep them safe. This case study explores how health experts and journalists combine forces to combat misinformation and brings the ESAR Media Taskforce to life. Co-led by Internews and the Collective Service under the UNICEF/IFRC-led RCCE Technical Working Group in ESAR, the Media Taskforce is providing journalists with the tools they need to report on health crises as they emerge.

Community Trust Index

The International Federation of Red Cross and Red Crescent Societies (IFRC) Community Engagement and Accountability (CEA) Unit is establishing a Community Trust Index to help measure and foster community trust in humanitarian action.

Latest Global Call | RCCE Collective Service Update: Focus on El Niño event

GOARN hosted The Collective Service Monthly Global Call on Tuesday 31 October, bringing together approximately 30 RCCE partners from various agencies. If you missed the call and would like to review the agenda or catch up on the topics and thematic presentations discussed, we have made the deck presentation available. This session primarily focused on the El Niño event, its impact on health emergencies, and included an introduction on the GOARN surge and deployment processes.

INFORMATION PREPAREDNESS AND COMMUNITY ENGAGEMENT FOR EL NIÑO IN THE EASTERN AND SOUTHERN AFRICA REGION

This key considerations brief describes the implications of El Niño in the East and Southern Africa Region (ESAR) for Risk Communication and Community Engagement (RCCE) initiatives, based on previous comparable weather events. Lessons learnt are predominantly taken from the literature on communicating forecast and weather information, but have implications for multi-hazard RCCE response. Some lessons learnt are also taken from beyond East and Southern Africa, but considered within the anticipated El Niño effects in ESAR specifically.

call for applications: Technical Officer – Community Readiness and Resilience (CRR), at who

The purpose of this position is to provide technical coordination and programmatic support to strengthen readiness and resilience of communities and to protect the health of local communities from health crises, epidemic and pandemics like COVID-19. The position will provide capacity and competency assessment, for community readiness and resilience.

HARNESSING THE POWER OF LOCAL JOURNALISM TO SAVE LIVES DURING PUBLIC HEALTH EMERGENCIES

With public health emergencies on the rise in the Eastern and Southern Africa Region (ESAR), public officials and emergency responders have a responsibility to ensure communities have access to information that can keep them safe. This case study explores how health experts and journalists combine forces to combat misinformation and brings the ESAR Media Taskforce to life. Co-led by Internews and the Collective Service under the UNICEF/IFRC-led RCCE Technical Working Group in ESAR, the Media Taskforce is providing journalists with the tools they need to report on health crises as they emerge.

Community Trust Index

The International Federation of Red Cross and Red Crescent Societies (IFRC) Community Engagement and Accountability (CEA) Unit is establishing a Community Trust Index to help measure and foster community trust in humanitarian action.

Latest Global Call | RCCE Collective Service Update: Focus on El Niño event

GOARN hosted The Collective Service Monthly Global Call on Tuesday 31 October, bringing together approximately 30 RCCE partners from various agencies. If you missed the call and would like to review the agenda or catch up on the topics and thematic presentations discussed, we have made the deck presentation available. This session primarily focused on the El Niño event, its impact on health emergencies, and included an introduction on the GOARN surge and deployment processes.

Save the date

3 DEC. 2023 | COP28 - Health Day: Health, Recovery and Peace

From November 30 to December 12, 2023, the United Arab Emirates (UAE) will host the 28th Conference of the Parties (COP) to the UN Framework Convention on Climate Change in Dubai.

Health/Relief, Recovery and Peace

These themes – new for COPS – aim to boost policies and investments that protect lives and livelihoods and support community resilience and stability.

COP28 will host the first Health Day – Sunday 3 December –  and climate-health ministerial that aims to build consensus on priority actions for the health system’s response to climate change, paired with financing commitments for implementation.

Relief, Recovery, and Peace will focus on accelerating adaptation, preventing and addressing loss and damage, including in fragile and conflict-affected contexts, which face severe barriers to accessing climate finance and strengthening climate action.

 Dubai, COP28/Health Day, 3 December 2023

Check out the events scheduled for Health Day

5 DEC. 2023 | Global Call: RCCE Collective Service Update

Hosted by GOARN and open to all partners in our RCCE community, the objectives of this global call are to present thematic deep dives, share operational support updates, and engage in collaborative discussions on relevant RCCE issues from around the globe.

If you would like to participate, share any updates or make suggestions, please reach out to our Collective Service Global Coordinator, Diane Le Corvec [diane.lecorvec@ifrc.org] and feel free to register.

The agenda for this final session of the year will be announced shortly here and sent via email to the registered participants.

14:00 CET, Tuesday 5 December 2023

Register

7 DEC. 2023 | 4th European Health Summit

The European Health Summit is a pan-European high-level platform organised back-to-back with the EPSCO Council, with the idea of strengthening collaboration not just with European institutions, but also with member states. With over a thousand attendees (physical and online), the Summit brings together many policymakers, business leaders and healthcare experts from across Europe.

Brussels, at Egmont Palace and digital participation, 7 December 2023

More details on the Summit and the main focus areas 

14 DEC. 2023 | Global Launch of Outbreak READY2!: Thisland in Crisis

Outbreak READY 2!: Thisland in Crisis is an online digital simulation designed to strengthen the capacity of humanitarian health practitioners to respond to infectious disease outbreaks in humanitarian settings. Players take the role of a Health Program Manager leading an NGO health response during an evolving infectious disease outbreak. Throughout the simulation, players must identify, assess, and interpret sources of data to plan and implement an integrated outbreak response that prioritizes risk communication and community engagement, protection principles, and staff safety and wellbeing. Through a unique, digital interpretation of an outbreak simulation, Outbreak READY 2!: Thisland in Crisis brings the complex nature of a humanitarian outbreak response to life.  

Outbreak READY 2!: Thisland in Crisis and accompanying solo-play and group facilitation tools are now available to access via the READY website. Please join us to experience a live demo of Outbreak READY 2! and to learn more about the simulation and its corresponding facilitation tools, including how you and your organization can utilize this unique training opportunity. 

Thursday 14 December, 9:00-10:00 EST | 15:00-16:00 CET

Register

 

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Our Work

The Collective Service is bolstering the capacity of governments and partners to prioritize, structure and coordinate their work—ensuring a lasting impact. Community capacities, knowledge, feedback and insights inform decision-making at every step of the response, improving both the quality and the consistency of risk communication and community engagement.

Services

1

Coordination

Our technical team helps partners and responders make the most of existing resources, enhance collaboration and tap into needed support when engaging and communicating with communities before, during and after crises.

2

Social Sciences

Social science research and analysis is vital to design and deliver effective community engagement approaches and strategies as it provides valuable insights into the culture, practices and experiences of communities affected by crises.

3

Information Management

The Information Management team provides technical assistance to strengthen evidence generation, which helps community engagement programme design and informs the decision making process at global, regional and country level.

TOOLS & PRODUCTS

Dashboard

Social behavioural data on public health emergencies

By compiling social behavioural data on public health emergencies, this dashboard aims to help the RCCE community, public heath and humanitarian stakeholders to analyse the situation at global, regional and country level.

Guidance

RCCE Coordindation guidance for Public Health Emergencies

The Collective Service releases an interim guidance for coordinating risk communication and community engagement activities on public health emergencies.

Training

Using Social Science for Emergency preparedness and response

This training aims to aid the integration of social science in health emergency interventions and policymaking by providing a set of modules with practical guidance to be adapted and used at the local level.

C

TOOLKITS For EMERGENCIES

The Collective Service is developing with its partners a list of key tools to support Risk Communication and Community Engagement for specific responses. Explore here all guidances, tools and materials useful for the following emergencies.

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COVID-19

10 steps for readiness

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Drought

Special Horn of Africa

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Ebola

RCCE resources for Ebola Outbreak

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Mpox

RCCE resource for MPOX Outbreak 2022

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Cholera

RCCE resources for Cholera Outbreak

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Earthquake

RCCE resources for Earthquake and Tusnami response

Request Support

Collective Helpdesk

The Collective Helpdesk provides coordinated guidance and support on Risk Communication and Community Engagement (RCCE) and Community Engagement and Accountability (CEA) related queries. It forms part of the support offering of the Collective Service and allows for quick access to technical expertise, data, and knowledge bases.

 

Who is the support for?

Anyone seeking rapid or in-depth RCCE and CEA technical support and resources that cannot be found at the country or regional levels.

E-mail

Contact us by e-mail with your quieries

Knowledge Base

See our knowledge base for answers to FAQs

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Contact form

Submit your queries in detail here