This inter-agency guidance document by the Collective Service aims to supplement the COVAX demand creation package for COVID-19 vaccines with key considerations for humanitarian contexts and marginalized populations with specific access and communication needs.


This framework emphasises the need to localize efforts, to move beyond the idea of a single national response and towards coordinating multiple simultaneous responses that reflect a deeper understanding of the needs of different parts of each community, in collaboration with communities themselves.



This analysis is the first of a series of data syntheses from the RCCE Collective Service. It focuses on public perceptions of the COVID-19 vaccinations. The data synthesis brings together 66 data sources from quantitative surveys across 107 countries and six regions, underpinned by a rapid review of additional studies and community feedback data from Africa.



This case study documents Jordan’s COVID-19 Risk Communication and Community Engagement (RCCE) response from March 2020 – when the COVID-19 pandemic was declared – to January 2021. 


Support and Services


The Collective Service’s toolkit is a set of methodologies and tools across 10 steps to conduct your RCCE activities for supporting health emergencies.


Discover key guidance, tools, templates and vetted country examples to support effective cluster management at all stages of the Programme Cycle.


Receive remote technical assistance from the RCCE community team for coordination and information management questions.

Youth engagement

Engaging young people during the COVID-19 pandemic and involving them in risk communication efforts has been a critical part of the response.

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