FOR A COMMUNITY-LED RESPONSE

The Collective Service  enables collaboration between a wide range of organisations to increase the scale and quality of community engagement approaches. It catalyses and accelerates expert driven, collaborative, consistent and localised support for governments and partners involved in the national response to public health emergencies and other crises.

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Latest news

Somalia and Somaliland Country Support: Strengthening Community Feedback Mechanism (CFM)

In the context of multiple crisis preparedness and response in the country, Somalia and Somaliland authorities have requested, through UNICEF Country Office, support to consolidate the Community Feedback Mechanism (CFM) and Accountability to Affected People (AAP) coordination processes.

Ngonidzashe Nyambawaro, The Collective Service Surge Support focal point, has been providing training sessions to RCCE partners in strengthening community feedback tools and processes, in Borama and Hargeisa, Somaliland.

Latest Global Call | RCCE Collective Service Update

GOARN hosted The Collective Service Monthly Global Call last Tuesday, bringing together approximately 25 RCCE partners from various agencies. If you missed the call and would like to review the agenda or catch up on the topics and thematic presentations discussed, we have made the deck presentation available.

Disability Inclusive Risk Communication & Community Engagement

During the recent Collective Service Global Call, Kristel Juriloo, UNICEF Programme Officer delivered an overview presentation on ‘Disability Inclusive Risk Communication & Community Engagement.’
The main objectives of the presentation were to provide a comprehensive definition of disability, emphasize the importance of disability inclusion, highlight the increased risks faced by individuals with disabilities during emergencies, and showcase some successful examples of best practices.

PUBLIC HEALTH SITUATION ANALYSIS: EL NIÑO, GLOBAL CLIMATE EVENT

This Public Health Situation Analysis (PHSA) identifies the current and potential health impacts that vulnerable populations may face as a result of the global El Niño climate event, and describes health systems’ capacities to respond.

Guatemala: Research on the Impact of Community Engagement and Accountability Approaches in Public Health Emergencies

This case study was conducted as part of ​research​​​ commissioned by the IFRC o​n​​​ the impact of community engagement and accountability (CEA) on public health emergencies. The overall objective of the research is to​ identify, understand and document how CEA approaches have changed, impacted and/or influenced Red Cross Red Crescent programmes and community health systems during public health emergencies

Somalia and Somaliland Country Support: Strengthening Community Feedback Mechanism (CFM)

In the context of multiple crisis preparedness and response in the country, Somalia and Somaliland authorities have requested, through UNICEF Country Office, support to consolidate the Community Feedback Mechanism (CFM) and Accountability to Affected People (AAP) coordination processes.

Ngonidzashe Nyambawaro, The Collective Service Surge Support focal point, has been providing training sessions to RCCE partners in strengthening community feedback tools and processes, in Borama and Hargeisa, Somaliland.

Latest Global Call | RCCE Collective Service Update

GOARN hosted The Collective Service Monthly Global Call last Tuesday, bringing together approximately 25 RCCE partners from various agencies. If you missed the call and would like to review the agenda or catch up on the topics and thematic presentations discussed, we have made the deck presentation available.

Disability Inclusive Risk Communication & Community Engagement

During the recent Collective Service Global Call, Kristel Juriloo, UNICEF Programme Officer delivered an overview presentation on ‘Disability Inclusive Risk Communication & Community Engagement.’
The main objectives of the presentation were to provide a comprehensive definition of disability, emphasize the importance of disability inclusion, highlight the increased risks faced by individuals with disabilities during emergencies, and showcase some successful examples of best practices.

PUBLIC HEALTH SITUATION ANALYSIS: EL NIÑO, GLOBAL CLIMATE EVENT

This Public Health Situation Analysis (PHSA) identifies the current and potential health impacts that vulnerable populations may face as a result of the global El Niño climate event, and describes health systems’ capacities to respond.

Guatemala: Research on the Impact of Community Engagement and Accountability Approaches in Public Health Emergencies

This case study was conducted as part of ​research​​​ commissioned by the IFRC o​n​​​ the impact of community engagement and accountability (CEA) on public health emergencies. The overall objective of the research is to​ identify, understand and document how CEA approaches have changed, impacted and/or influenced Red Cross Red Crescent programmes and community health systems during public health emergencies

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28 Sep. 2023 | COMMUNITY TRUST INDEX WEBINAR

The International Federation of Red Cross and Red Crescent Societies (IFRC) Community Engagement and Accountability (CEA) Unit is establishing a Community Trust Index to help measure and foster community trust in humanitarian action. The Index is based on a standardized questionnaire that assess community trust in competencies and values dimensions and has been recently piloted in the Red Cross and Red Crescent context in Argentina, Zambia, and the Philippines, with other countries preparing to pilot it. In its future vision the Index will also assess barriers and enablers to community trust in humanitarian action more broadly using a mixed method approach, and will focus on specific thematic issues such as climate change, migration, or public health services.

The aim of these webinars is to share the findings and lessons learned from the pilot phase of the Community Trust Index and convene a joint discussion to contribute for the future vision of the Community Trust Index as a tool to build trust and foster localization and effectiveness of humanitarian action.

15:00-16:30 CEST, 28 September 2023

Register

15-17 OCT. 2023 | World Health Summit 2023

The World Health Summit brings the world’s leading international, inter-sectoral and inclusive global health conference that will set the agenda for a healthier future.

This World Health Summit’s central topics include:

  • Learning from COVID-19 for Future Pandemic Prevention, Preparedness and Response
  • Recommitting to Universal Health Coverage
  • Sustainable Health for People and Planet
  • G7/G20 Measures to Enhance Global Health Equity and Security
  • Harnessing the Power of Digital Technologies for Global Health
  • World Health Organization’s 75th Anniversary
  • Innovations to Accelerate the Fight Against Tuberculosis
  • Implementing the European Union Global Health Strategy
  • Global Financing Facility Resource Mobilization Event

October 15-17 2023 | Berlin & Digital participation

See detailed program

Register

 

31 OCT. 2023 | Global Call: RCCE Collective Service Update

Hosted by GOARN and open to all partners in our RCCE community, the objectives of this global call are to present thematic deep dives, share operational support updates, and engage in collaborative discussions on relevant RCCE issues from around the globe.

If you would like to participate, share any updates or make suggestions, please reach out to our Collective Service Global Coordinator, Diane Le Corvec (diane.lecorvec@ifrc.org), and feel free to  register.

14:00 CET, 31 October 2023

Register

27-30 Nov. 2023 | 3rd International Conference on Public Health in Africa (CPHIA 2023)

The annual International Conference on Public Health in Africa (CPHIA) provides a unique African-led platform for leaders across the continent to reflect on lessons learned in health and science, and align on a way forward for creating more resilient health systems. 

Lusaka, Zambia, at the Mulungushi International Conference Center from 27 to 30 November 2023

More details on the CPHIA 2023 tracks 

7 DEC. 2023 | 4th European Health Summit

The European Health Summit is a pan-European high-level platform organised back-to-back with the EPSCO Council, with the idea of strengthening collaboration not just with European institutions, but also with member states. With over a thousand attendees (physical and online), the Summit brings together many policymakers, business leaders and healthcare experts from across Europe.

Brussels, at Egmont Palace and digital participation, 7 December 2023

More details on the Summit and the main focus areas 

Our Work

The Collective Service is bolstering the capacity of governments and partners to prioritize, structure and coordinate their work—ensuring a lasting impact. Community capacities, knowledge, feedback and insights inform decision-making at every step of the response, improving both the quality and the consistency of risk communication and community engagement.

Services

1

Coordination

Our technical team helps partners and responders make the most of existing resources, enhance collaboration and tap into needed support when engaging and communicating with communities before, during and after crises.

2

Social Sciences

Social science research and analysis is vital to design and deliver effective community engagement approaches and strategies as it provides valuable insights into the culture, practices and experiences of communities affected by crises.

3

Information Management

The Information Management team provides technical assistance to strengthen evidence generation, which helps community engagement programme design and informs the decision making process at global, regional and country level.

TOOLS & PRODUCTS

Dashboard

Social behavioural data on public health emergencies

By compiling social behavioural data on public health emergencies, this dashboard aims to help the RCCE community, public heath and humanitarian stakeholders to analyse the situation at global, regional and country level.

Guidance

RCCE Coordindation guidance for Public Health Emergencies

The Collective Service releases an interim guidance for coordinating risk communication and community engagement activities on public health emergencies.

Training

Using Social Science for Emergency preparedness and response

This training aims to aid the integration of social science in health emergency interventions and policymaking by providing a set of modules with practical guidance to be adapted and used at the local level.

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TOOLKITS For EMERGENCIES

The Collective Service is developing with its partners a list of key tools to support Risk Communication and Community Engagement for specific responses. Explore here all guidances, tools and materials useful for the following emergencies.

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COVID-19

10 steps for readiness

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Drought

Special Horn of Africa

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Ebola

RCCE resources for Ebola Outbreak

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Mpox

RCCE resource for MPOX Outbreak 2022

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Cholera

RCCE resources for Cholera Outbreak

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Earthquake

RCCE resources for Earthquake and Tusnami response

Request Support

Collective Helpdesk

The Collective Helpdesk provides coordinated guidance and support on Risk Communication and Community Engagement (RCCE) and Community Engagement and Accountability (CEA) related queries. It forms part of the support offering of the Collective Service and allows for quick access to technical expertise, data, and knowledge bases.

 

Who is the support for?

Anyone seeking rapid or in-depth RCCE and CEA technical support and resources that cannot be found at the country or regional levels.

E-mail

Contact us by e-mail with your quieries

Knowledge Base

See our knowledge base for answers to FAQs

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Contact form

Submit your queries in detail here