FOR A COMMUNITY-LED RESPONSE

The Collective Service  enables collaboration between a wide range of organisations to increase the scale and quality of community engagement approaches. It catalyses and accelerates expert driven, collaborative, consistent and localised support for governments and partners involved in the national response to public health emergencies and other crises.

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Latest news

Approaches to scaling up COVID-19 vaccination: Experiences from Malawi, Kenya, and Uganda

As COVID-19 vaccination programmes enter their third year, existing challenges to programmes combine with new needs, complexities, and hesitancies. Vaccination programmes require innovative solutions to scale up COVID-19 vaccination efforts, from administering booster doses to reaching those who have yet to receive their first COVID-19 vaccination. This synthesis presents an overview of the vaccination context in three Eastern and Southern Africa Region countries.

New brief on SOCIAL, BEHAVIOURAL AND COMMUNITY DYNAMICS RELATED TO THE CHOLERA OUTBREAK IN MALAWI

This brief is a rapid synthesis of socio-behavioural evidence relating to the 2022 cholera outbreak in Malawi intended for national and international response partners. It focuses on interpreting this evidence to inform the design and delivery of effective communication and engagement strategies putting communities at the centre of the response. 

Namibia Country Support- Strengthening Community Feedback Mechanisms

The goal of the Ministry of Health and Social Services is to ensure the success of the vaccination rollout program which relies on individuals’ acceptance of the vaccines.
With support from the Collective Service the Government will strengthen CFMs in Khomas, Kunene, Omusati, Ohangwena and Kavango West regions , understanding the types of types , data collection processes, use of standardised tools, establish technical committees responsible for data coding, analysis and production of CFM dashboards and ensuring translation of feedback into action is prioritised.

DATA HANDBOOK FOR RISK COMMUNICATION AND COMMUNITY ENGAGEMENT (RCCE)

The Collective Service has developed a Data Handbook for Risk Communication and Community Engagement (RCCE) for promoting the use of data for RCCE in humanitarian or public health emergency responses.

Consultant of Risk Communication & Community Engagement (RCCE) | IOM Indonesia

The consultant will support the IOM Indonesia team with the development and testing of a comprehensive Risk Communication & Community Engagement package targeting Rohingya refugees arriving in Indonesia. The RCCE package will be tailored to the target audience in terms of language, gender and age-appropriateness, and cultural sensitivity, as well as media and activities used for the delivery. The materials will take into account mental health, psycho-social well-being, and protection considerations to avoid creating any harm when delivering the information to Rohingya refugees and the host communities in Indonesia.

Approaches to scaling up COVID-19 vaccination: Experiences from Malawi, Kenya, and Uganda

As COVID-19 vaccination programmes enter their third year, existing challenges to programmes combine with new needs, complexities, and hesitancies. Vaccination programmes require innovative solutions to scale up COVID-19 vaccination efforts, from administering booster doses to reaching those who have yet to receive their first COVID-19 vaccination. This synthesis presents an overview of the vaccination context in three Eastern and Southern Africa Region countries.

New brief on SOCIAL, BEHAVIOURAL AND COMMUNITY DYNAMICS RELATED TO THE CHOLERA OUTBREAK IN MALAWI

This brief is a rapid synthesis of socio-behavioural evidence relating to the 2022 cholera outbreak in Malawi intended for national and international response partners. It focuses on interpreting this evidence to inform the design and delivery of effective communication and engagement strategies putting communities at the centre of the response. 

Namibia Country Support- Strengthening Community Feedback Mechanisms

The goal of the Ministry of Health and Social Services is to ensure the success of the vaccination rollout program which relies on individuals’ acceptance of the vaccines.
With support from the Collective Service the Government will strengthen CFMs in Khomas, Kunene, Omusati, Ohangwena and Kavango West regions , understanding the types of types , data collection processes, use of standardised tools, establish technical committees responsible for data coding, analysis and production of CFM dashboards and ensuring translation of feedback into action is prioritised.

DATA HANDBOOK FOR RISK COMMUNICATION AND COMMUNITY ENGAGEMENT (RCCE)

The Collective Service has developed a Data Handbook for Risk Communication and Community Engagement (RCCE) for promoting the use of data for RCCE in humanitarian or public health emergency responses.

Consultant of Risk Communication & Community Engagement (RCCE) | IOM Indonesia

The consultant will support the IOM Indonesia team with the development and testing of a comprehensive Risk Communication & Community Engagement package targeting Rohingya refugees arriving in Indonesia. The RCCE package will be tailored to the target audience in terms of language, gender and age-appropriateness, and cultural sensitivity, as well as media and activities used for the delivery. The materials will take into account mental health, psycho-social well-being, and protection considerations to avoid creating any harm when delivering the information to Rohingya refugees and the host communities in Indonesia.

Save the date

25 JAN. 2023 | ESAR Interpartner SBC Webinar on Country Experiences to Increase C-19 vaccines Demand and Uptake | session 2

This webinar aims at sharing best practices and lessons learned drawn from multi-partner country experiences on COVID-19 vaccines demand promotion and uptake. Target SBC interventions aiming at reaching priority groups as well as innovative approaches will be shared and discussed.

Target audience: SBC Practitioners, EPI Managers, Health Promotion Officers (MoH), Partners, EPI Officers, Surveillance Officers and Communications Officers.

January 25, 2023 | 3.00pm – 4.30pm EAT

Register

Kindly reach out to Helena Ballester Bon (hballesterbon@unicef.org) or Sofia De Almeida (sdealmeida@unicef.org) regarding questions, detailed agenda or clarification.

25 Jan. 2023 | WHO Webinar Series on Trust and Pandemic Preparedness |Webinar 1: Trust and Pandemics

Objectives:​

The COVID-19 pandemic highlighted trust as an important determinant of successful pandemic response  and leadership; a prerequisite for the uptake of interventions and behaviour change  among communities; and a contributing factor in community resilience. WHO will host a series of webinars in which discussants will “unpack” some of the dimensions of trust in the context of epidemics and pandemics. The first webinar in the series will review the lessons learned at the intersection of trust and different responses to health emergencies including HIV, Ebola and COVID-19.

Discussants: 

· Dr. Sylvie Briand, Director, Epidemic and Pandemic Preparedness and Prevention, WHO

· Professor Oyewale Tomori Professor of Virology at Redeemer’s University and past President of the Nigerian Academy of Science

· Andy Seale, Senior Advisor,  Global HIV, Hepatitis and STIs Programmes WHO

· Thomas J. Bollyky, Director of the Global Health Program, Council on Foreign Relations and Adjunct Professor of Law at Georgetown University. 

· Dr Zubaida Haque, Member at the Independent SAGE UK, Former CEO, The Equality Trust

· Professor Lucille Blumberg – Honorary Consultant for the National Institute for Communicable Diseases and Chair of WHO STAG-IH

14:00–15:15 CET Geneva, Wednesday, 25 January 2023

Register

Our Work

The Collective Service is bolstering the capacity of governments and partners to prioritize, structure and coordinate their work—ensuring a lasting impact. Community capacities, knowledge, feedback and insights inform decision-making at every step of the response, improving both the quality and the consistency of risk communication and community engagement.

Services

1

Coordination

Our technical team helps partners and responders make the most of existing resources, enhance collaboration and tap into needed support when engaging and communicating with communities before, during and after crises.

2

Social Sciences

Social science research and analysis is vital to design and deliver effective community engagement approaches and strategies as it provides valuable insights into the culture, practices and experiences of communities affected by crises.

3

Information Management

The Information Management team provides technical assistance to strengthen evidence generation, which helps community engagement programme design and informs the decision making process at global, regional and country level.

TOOLS & PRODUCTS

Dashboard

Social behavioural data on public health emergencies

By compiling social behavioural data on public health emergencies, this dashboard aims to help the RCCE community, public heath and humanitarian stakeholders to analyse the situation at global, regional and country level.

Guidance

RCCE Coordindation guidance for Public Health Emergencies

The Collective Service releases an interim guidance for coordinating risk communication and community engagement activities on public health emergencies.

Training

Using Social Science for Emergency preparedness and response

This training aims to aid the integration of social science in health emergency interventions and policymaking by providing a set of modules with practical guidance to be adapted and used at the local level.

C

TOOLBOX For EMERGENCIES

The Collective Service is developing with its partners a list of key tools to support Risk Communication and Community Engagement for specific responses. Explore here all guidances, tools and materials useful for the following emergencies.

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COVID-19

10 steps for readiness

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Drought

Special Horn of Africa

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Ebola

DRC, Guinea and Uganda Outbreaks

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Mpox

Outbreak 2022

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Cholera

RCCE resources for Cholera Outbreak

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Collective Helpdesk

The Collective Helpdesk provides coordinated guidance and support on Risk Communication and Community Engagement (RCCE) and Community Engagement and Accountability (CEA) related queries. It forms part of the support offering of the Collective Service and allows for quick access to technical expertise, data, and knowledge bases.

 

Who is the support for?

Anyone seeking rapid or in-depth RCCE and CEA technical support and resources that cannot be found at the country or regional levels.

E-mail

Contact us by e-mail with your quieries

Knowledge Base

See our knowledge base for answers to FAQs

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Contact form

Submit your queries in detail here

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