The Collective Service is bolstering the capacity of governments and partners to prioritize, structure and coordinate their work—ensuring a lasting impact. Community capacities, knowledge, feedback and insights inform decision-making at every step of the response, improving both the quality and the consistency of risk communication and community engagement.
Social science research and analysis is vital to design and deliver effective RCCE approaches and strategies as it provides valuable insights into the culture, practices and experiences of communities affected by the outbreak.
It can for example contribute to a better understanding of people’s ability to put protective measures into practice, the local perceptions of the disease, the acceptance of public health and social measures, trust in public authorities or how traditional beliefs and social norms impact on healthcare seeking behaviour.
Community engagement and participation in the development and implementation of research and data collection processes is essential, for example to define locally appropriate research questions and to generate meaningful evidence which can support advocacy and decision-making processes.
The Collective Helpdesk provides coordinated guidance and support on RCCE-related queries. It forms part of the support offering of the Collective Service and allows for quick access to technical expertise, data, and knowledge bases.
Submit your RCCE queries in detail here