Category: Case Studies

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4Ws, feedback, innovation and coordination in COVID-19

June, 2022

This case study explores how, in Kenya, an interagency “4Ws” Risk Communication and Community Engagement (RCCE) dashboard has been set up to map RCCE COVID-19 activities, showing who is doing what, where, and when.


Adapting an Ebola feedback mechanism for COVID-19

June, 2022

A case study on how, in DRC, an interagency community feedback mechanism originally established to better understand people’s perceptions of the Ebola virus has been adapted to gather insights on COVID-19, helping to guide and shape the response at loc …


ACTION AGAINST EBOLA: BUILDING TRUST THROUGH COLLABORATION IN GUINEA

February, 2022

This case study presents how collectively WHO, UNICEF and IFRC developed a coordination to create an efficient synergy to prevent and stop Ebola outbreak in Guinea.


INFORMATION MANAGEMENT IN MALAWI AND BEYOND: THE COVID-19 RCCE DASHBOARD

February, 2022

This case study is about the information management support provided by the Collective Service enhanced coordination of the COVID-19 RCCE working group in Malawi


REAL-TIME DATA FOR DECISION-MAKERS IN EASTERN AND SOUTHERN AFRICA

February, 2022

This case study highlights how collectively agencies gathered and used community data through social listening and feedback monitoring to inform community engagement activities in Eastern and Southern Africa