Community Engagement and Accountability: COVID-19 perceptions survey

This report presents highlights from the COVID-19 perceptions survey of Red Cross /Red Crescent (RCRC) volunteers across the Africa region. The goal is to gain insights into how the pandemic and the RCRC’s response are perceived and experienced across Africa by both citizens of affected communities and valuable members of the Movement. This will enable the International Federation of the Red Cross and Red Crescent Societies (IFRC) and National Societies to use evidence-based decision making to inform local, national, and regional Covid-19 response strategies and ensure activities are effective and relevant. The IFRC will share results and send country-level data to National Societies to engage specifically with their volunteers’ feedback, critique, and ideas. The report summarises the responses of 2,628 Red Cross / Red Crescent volunteers across the Africa region who took part in a perceptions survey in February and March 2021. An online survey was shared with National Societies in 49 countries, primarily via WhatsApp and email. WhatsApp was chosen as it is the medium through which many National Societies stay in contact with volunteers. Perceptions from 21 National Societies are included in the aggregate analysis. The results below are indicative rather than representative due to the nature of convenience sampling. Results should not be considered representative of the entire Africa region, nor of a ‘general’ volunteer experience.

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Year of publication: 2021

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