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Collective Service Documentation

WHO

WHO framework for civil society organization engagement in health emergencies

Description

This 2025 WHO framework provides ten actionable steps for meaningfully engaging civil society organizations (CSOs) in health emergencies. It outlines how to map CSOs, define roles, coordinate efforts, and build mutual accountability to strengthen emergency preparedness, response, and recovery. Drawing on lessons from the COVID-19 response, it empowers CSOs as trusted partners to reach vulnerable populations and ensure inclusive, community-driven public health action.

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DETAILS

Publication

2025

Authors

World Health Organization

Emergency

All

Scope

Community engagement

Language

English

Region

Global, West & Central Africa, Middle East and North Africa, Europe, Asia-Pacific

Keywords

toolkit, Community engagement, risk communication

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