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For a community-led response

The Collective Service enables collaboration between a wide range of organisations to increase the scale and quality of community engagement approaches. It catalyses and accelerates expert driven, collaborative, consistent and localised support for governments and partners involved in the national response to public health emergencies and other crises.

Latest News

A Teoria da Probabilidade no Coração do Supremabet

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O Poder da Probabilidade no Viking Luck Casino

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Guide ultime des probabilités pour Vbet Casino

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Thematic Kits

Mpox

Key documentation and products developed by partners for supporting Community Engagement for Mpox (Monkeypox) Response

Marburg

Key documentation and products developed by partners for supporting Community Engagement for Marburg Response

El Niño Event

Key Documentation and Products Developed by Partners to Support Community Engagement in El Niño Event Response and Its Related Impacts on Health

Cholera

Key documentation and products developed by partners for supporting Community Engagement for Cholera Response

Covid-19

Key documentation and products developed by partners for supporting Community Engagement for COVID-19 Response

Ebola

Key documentation and products developed by partners for supporting Community Engagement for Ebola Response

Earthquake

Key documentation and products developed by partners for supporting Community Engagement for Earthquake and Tsunami Response

Drought

Key documentation and products developed by partners for supporting Community Engagement for Drought Response

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LATEST RESOURCES

This section highlights the latest available resources, including tools and materials, deep contextual analysis, research papers, and expert briefs from the Collective Service and various partners. The main topics cover information, risk communication, and community engagement (RCCE), Social Behaviour Change (SBC) for preparing and responding to multiple public health outbreaks.

  • Risk communication and community engagement readiness and response toolkit Zika virus

    Oct 23, 2024

  • Community conversation kit: everyday conversations to protect community health against infectious disease

    Jun 18, 2024

  • Risk communication and community engagement readiness and response toolkit: yellow fever

    Jun 14, 2024

  • Risk communication and community engagement readiness and response toolkit mpox

    Jun 14, 2024

  • RCCE Cross Border Training Report April 2024

    Jun 12, 2024

  • GUIDANCE FOR INTEGRATING COMMUNITY ENGAGEMENT INTO NATIONAL CHOLERA PLANS

    Mar 11, 2024

  • WHO benchmarks for strengthening health emergency capacities – Updated Version

    Mar 7, 2024

  • Emergency preparedness, readiness and response plan for cholera in the WHO European Region

    Mar 6, 2024

Our Work

The Collective Service is developing with its partners a list of key tools to support Risk Communication and Community Engagement for specific responses. Explore here all guidances, tools and materials useful for the following emergencies.

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Services

Coordination

Our technical team helps partners and responders make the most of existing resources, enhance collaboration and tap into needed support when engaging and communicating with communities before, during and after crises.

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Social Sciences

Social science research and analysis is vital to design and deliver effective community engagement approaches and strategies as it provides valuable insights into the culture, practices and experiences of communities affected by crises.

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Information Management

The Information Management team provides technical assistance to strengthen evidence generation, which helps community engagement programme design and informs the decision making process at global, regional and country level.

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Tools & Products

RCCE Coordindation guidance for Public Health Emergencies

The Collective Service releases an interim guidance for coordinating risk communication and community engagement activities on public health emergencies.

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Using Social Science for Emergency preparedness and response

This training aims to aid the integration of social science in health emergency interventions and policymaking by providing a set of modules with practical guidance to be adapted and used at the local level.

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Toolkits for Emergencies

The Collective Service is developing with its partners a list of key tools to support Risk Communication and Community Engagement for specific responses. Explore here all guidances, tools and materials useful for the following emergencies.

COVID-19

10 steps for readiness

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Drought

Special Horn of Africa

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Ebola

RCCE resources for Ebola Outbreak

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Mpox

RCCE resource for MPOX Outbreak 2022

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Cholera

RCCE resources for Cholera Outbreak

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Earthquake

RCCE resources for Earthquake and Tusnami response

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Countries Dashboard

To strengthen national-level community feedback mechanisms, the Collective Service has developed community feedback data dashboards to gather, organize, analyse, and share key information from communities that will inform and enhance partner response to public health emergencies. 

Malawi
Somaliland
South Africa
South Sudan
Zambia
Zimbabwe

Collective HelpDesk

The Collective Helpdesk provides coordinated guidance and support on Risk Communication and Community Engagement (RCCE) and Community Engagement and Accountability (CEA) related queries. It forms part of the support offering of the Collective Service and allows for quick access to technical expertise, data, and knowledge bases.

Who is the support for?

Anyone seeking rapid or in-depth RCCE and CEA technical support and resources that cannot be found at the country or regional levels.

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Knowledge Base

See our knowledge base for answers to FAQs

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