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The Collective Service |2023

In 2022, across the globe, a steep decline in COVID-19 cases meant a time to celebrate. For public health professionals in Uganda, the drop in transmissions signaled something else, too:...

The Collective Service

for Risk Communication and Community Engagement

The Collective Service for Risk Communication and Community Engagement was launched in June 2020 by WHO, UNICEF and IFRC. The vision is to ensure consistent, systematic and predictable support to partners responding to the COVID-19 pandemic.

By enhancing coordination, promoting community feedback and collecting quality data, RCCE approaches will be improved, building trust and improving the efficacy of the response.

Services & support


The Collective Service’s Starter Pack is a set of methodologies and tools across 10 steps to conduct your RCCE activities for supporting health emergencies.


Discover key guidance, tools, templates and vetted country examples to support effective cluster management at all stages of the Programme Cycle.


Receive remote technical assistance from the RCCE community team for coordination and information management questions.


Strengthen local competencies for an effective and efficient RCCE support in health emergencies response through training and materials .

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